For many of us, the time spent in Scouts is a cherished period of our lives, where valuable traits such as leadership, planning, and communications were first rooted. Now in the business world, we find ourselves still drawing upon those early lessons learned in our youth
Read MoreIn this instalment, we explore Apple’s and Square’s ecosystems. In the case of Apple, financial terms and business practices are balanced in Apple’s favor, perhaps too much so for partners and customers. In healthier ecosystems, a platform player supports customers and business partners without subjugating them. The platform provider creates a hub of value, typically with a compelling anchor tenant offering to the ecosystem at its core. Rather than vertical integration, speculative add-on businesses or features, the platform seeks best-in-breed partners to enhance the core offering via rapid technological integration. The differences are subtle, but the best platforms cultivate rather than dominate their ecosystems.
Read MoreLow cost providers reinvent their ecosystems and thrive in all conditions through joint business planning, transparent data sharing, and collaboration. Low cost does not mean cutthroat; rather it demonstrates that those who can service the leanest at scale are empowered by that operational efficiency.
Read MoreThe most common trait of companies that are prepared for “business as unusual” is that they are a low cost provider. Their core competency is end-to-end efficiency, enabled by not rooting out cost for its own end, but by focusing on activities that fulfill customers’ expectations whilst continuously eliminating inefficiencies that compromise that delivery. While there may be a relatively low margin business at the core, front-to-back efficiency enables scale and/or scope via massive customer bases or broad capabilities. Operational excellence builds moats that make it difficult for competitors to out-deliver on behalf of customers, and are quite costly to replicate.
Read MoreInnovating through a crisis is critical. It’s well known that innovation is required to stay relevant amidst ongoing technology disruption and through up-and-down economic cycles. But it’s even more critical in response to exogenous political or public health crises that can upend entire industries and ripple through the whole economy in a matter of weeks, not months or quarters.
Read MoreUK workplace pension-savers are getting robbed. In the UK, if you stay in your job, you can’t move your pension, and it costs you £30-40k over 20 years. If you live in the UK, compared to the American worker-saver, you are “royally screwed.”
If the FCA is willing to draw attention to 0.42 bps related to complex microstructure issues, it would do well to turn its focus on lower hanging fruit that is 150-220x greater in impact, and less debatable in substance.
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